Shipping, Returns and Refunds

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Shipping

We offer free UK shipping on all orders (Royal Mail 2nd Class or Yodel 72). We also offer upgraded shipping options:

Royal Mail 1st Class (No Tracking) – £2.49

Royal Mail 24 (Tracked) – £4.49

DPD Next Day (Tracked) – £5.99

EU and Rest of World shipping options are available, including expedited options.

All orders placed before 12pm (UK time) will be despatched the same working day. We only despatch orders on UK weekdays. Therefore, an order placed on Saturday or Sunday will not be despatched until Monday. If you select a next day shipping option and order after 12pm on Friday, it will be delivered on Tuesday.

Free Returns and Refunds

We offer a no-questions asked 30 day satisfaction guarantee on all orders!

If, within 30 days of ordering, you are in any way dissatisfied with your purchase, we will either provide replacement products or a full refund (depending on your preference). Plus, we’ll cover the costs of all returns and shipping costs of any replacement units.

After 30 days, the sale is final and no returns nor refunds will be permitted, unless you have registered for an extended warranty.

To request a refund or replacement, please use the form below.

Request a Refund or Replacement


RefundReplacement


Item DamagedItem Not SuitableReceived Wrong ItemOther